Billing, fees, and limits

Understand the author subscription, direct checkout fees, trial, plan changes, add-ons, and usage limits.

Billing covers your FitSpace subscription for Trainer Space — not what your clients pay for program access. Client checkout is configured under Offers & checkout.

Open Billing and Usage (/usage). The live catalog is the source of truth for price, currency, trial, and limits.

Author subscription model

You pay FitSpace for	Clients pay you for
Workspace, seats, video storage, plan features	Programs/offers via FitSpace or external checkout

RU host shows RUB plans; primary domain shows USD plans. If the catalog fails to load, contact support — do not guess prices in marketing.

Plans (typical parity tiers)

Tier	Seats	Video storage	Monthly / annual
Starter	15	600 min	Monthly or annual (10× monthly ≈ 2 months free)
Pro (recommended)	50	2,000 min	Same
Studio	150	5,000 min	Same

Pro and Studio include custom domain entitlement. Starter+ includes own payments. Exact prices appear only in your billing catalog.

Trial

When eligible, start a one-time trial from Billing before self-service checkout. Trial limits are shown in the catalog. After trial, subscribe to keep Products and Clients unlocked.

Checkout providers

Host	Provider
Primary (USD)	Stripe — card checkout and Customer Portal
RU (RUB)	YooKassa — in-app checkout and renewals

Student direct offer checkout uses the same regional provider when using FitSpace checkout.

Plan changes

Upgrade or downgrade from Billing:

Preview — see quote, effective date, and any over-limit warning
Confirm — apply immediately, schedule for period end, or redirect to payment

Outcome	What it means
Applied immediately	New plan active now
Scheduled for period end	Downgrade queued; current plan until `effective_at`
Requires payment	Complete checkout before change applies
Rejected over limit	Too many active seats/video for target tier — reduce usage first

Cancel a scheduled change from the catalog card when shown.

Add-ons

Raise quotas within caps:

Add-on	Units	Typical cap
Extra seats	+25 active students	Starter max 1 pack; Pro/Studio max 3
Extra video	+2,000 stored minutes	Max 3 packs all tiers

Add-ons bill monthly or annually (10× monthly for annual SKUs). Cancel add-ons from Billing when downsizing.

Usage tab

Usage shows meters against your plan + add-ons:

Active seats (and learner vs coaching split when dual capacity is enabled)
Stored video minutes
Delivered video (when reconciliation applies)

Check Usage before a launch or plan downgrade. Over-limit states block downgrades and may trigger dashboard alerts.

Fees and commission

0% FitSpace commission on direct Trainer Space checkout means FitSpace does not take a platform cut on those sales. It does not remove:

Stripe or YooKassa processor fees
Your author subscription
Taxes and refunds
Marketplace commission on catalog sales

Marketplace revenue and payouts are separate — Verification & payouts.

Contact-sales tiers

Some enterprise tiers have no self-service price. Use the contact sheet in Billing instead of advertising a number.